I sign up to, trial and test a higher than usual number of products on the web. Most are easy signups and not too onerous. We’ve taken this to heart with our Tactile CRM product. You can sign up for the product for free, no credit card details required, and it’s free for as long…
For those of you that are already on Twitter it will come as no surprise that I am a big fan: For those of you that don’t know what Twitter is, it’s a website where you can easily update your ‘status’ (i.e. what you are up to etc.). You can check out what I am…
My first task at omelett.es was to research project management applications to try to find something which would help us organise our project more efficiently and effectively. When looking for a system I was considering the following key criteria: Support for multiple projects Support for multiple users Flexible management of milestones, to-do lists and tasks…
‘Customer Service’ has been on my mind for a while recently. It’s something that is important to us all and something (if I am brutally honest) that hasn’t been as great as it should have been over the last 18 months whilst I was ill. All of this is changing, we’re building Resolve RM, a…
Just so people don’t think Coventry is all bad (there are some good bits) I’d thought I’d write about an excellent bit of food related service I received on Friday. I had a meeting on Friday in London with a new client to finalise the specification for a new job that we are starting this…
So after reading Michael Arrington’s article on why voicemail is dead I thought I’d think about how I use mine. I’ve come across Spinvox before – it’s a service that converts voicemail (speech) to SMS and/or email, and decided to sign up for the trial today. I’m one of those people that is fairly good…