‘Customer Service’ has been on my mind for a while recently. It’s something that is important to us all and something (if I am brutally honest) that hasn’t been as great as it should have been over the last 18 months whilst I was ill. All of this is changing, we’re building Resolve RM, a…
Just so people don’t think Coventry is all bad (there are some good bits) I’d thought I’d write about an excellent bit of food related service I received on Friday. I had a meeting on Friday in London with a new client to finalise the specification for a new job that we are starting this…
So after reading Michael Arrington’s article on why voicemail is dead I thought I’d think about how I use mine. I’ve come across Spinvox before – it’s a service that converts voicemail (speech) to SMS and/or email, and decided to sign up for the trial today. I’m one of those people that is fairly good…
With everything that is going on here at omelett.es with the build of Resolve RM and the ongoing day to day work with Tactile CRM, I haven’t been able to follow Carsonified‘s build of their Matt application as closely as I would have liked. I think it’s an interesting project to build an application in…
I’m not an angry man and it takes a lot to irritate me, but O2 have managed it today. Rewind a few weeks to the announcement by Apple that the 3G iPhone is being launched on the 11th July. I patiently waited for O2 to update their website, and registered to be kept updated (nothing…