Blog Archive

You are viewing the monthly archives for: July 2008

A Customer Service Theme

‘Customer Service’ has been on my mind for a while recently. It’s something that is important to us all and something (if I am brutally honest) that hasn’t been as great as it should have been over the last 18 months whilst I was ill. All of this is changing, we’re building Resolve RM, a…

A non-food fail in Coventry

Just so people don’t think Coventry is all bad (there are some good bits) I’d thought I’d write about an excellent bit of food related service I received on Friday. I had a meeting on Friday in London with a new client to finalise the specification for a new job that we are starting this…

SpinVox – all round awesomeness!

So after reading Michael Arrington’s article on why voicemail is dead I thought I’d think about how I use mine. I’ve come across Spinvox before – it’s a service that converts voicemail (speech) to SMS and/or email, and decided to sign up for the trial today. I’m one of those people that is fairly good…

#matt – the new Carsonified app in 4 days

With everything that is going on here at omelett.es with the build of Resolve RM and the ongoing day to day work with Tactile CRM, I haven’t been able to follow Carsonified‘s build of their Matt application as closely as I would have liked. I think it’s an interesting project to build an application in…

The nightmare that is O2 and the iPhone 3G

I’m not an angry man and it takes a lot to irritate me, but O2 have managed it today. Rewind a few weeks to the announcement by Apple that the 3G iPhone is being launched on the 11th July. I patiently waited for O2 to update their website, and registered to be kept updated (nothing…